Shipping Terms

Shipping Policy

Free delivery is included for purchase of ink cartridges and toner over $50, otherwise standard flat rate delivery charge of $6 will apply. Certain items may have promotional free shipping included.  We also do not charge any handling fees, so there are no other hidden costs involved when purchasing from us.

All orders are dispatched ASAP. We use will choose a suitable, reliable and fastest delivery method to cater for your location. All orders will be delivered by either Express post, registered post or a courier service. Should you have specific delivery instructions or requests, please do not hesitate to contact our customer service team for assistance. As a general guide delivery to major cities and towns can arrive 1 or 3 business day (if ordered before 3 pm) whilst it could take up to 5 days for areas. Please contact us if you require urgent express service. Additional cost may occur.

We supply and ship all our products Australia Wide only. Please contact us if you want us to ship overseas.

Please ensure delivery address details are entered correctly, once goods have been dispatched from our warehouse we are not responsible for incorrect address delivery. Incorrect or insufficient delivery address will incur a re-delivery fee.

Deliveries can only be made where a signature to verify the delivery can be obtained.  Usually if delivery cannot be made, Australia Post and couriers will leave a note to make another appointment or for you to pick up that item but this cannot be taken for granted. If delivery cannot be made you will be responsible for any delivery fees incurred even though you may not receive the item, so make sure someone is available to sign and receive goods.

If you have given authority to leave goods without a signature, you accept full responsibility if your parcel is lost or stolen from your property.